Conformity

Certifications

Syntphony Conversational AI guarantees confidentiality, integrity and availability of information. In addition to the general certifications for our syntphony products, this asset meets the following certifications:

• Spanish National Security Scheme (ENS) certification, ensuring the protection of citizen data in electronic procedures. Backed by the ENS, it demonstrates absolute commitment to privacy and user confidence in secure and efficient electronic processes.

ENS Certification

• NTT DATA Syntphony Conversational AI has successfully obtained SOC 2 Type I security certification. The SOC2 report certifies that this product has implemented controls over the security, availability, and confidentiality of customer data. This encompasses controls related to data backup and recovery, network security, access control, and vulnerability management.