Value Added Services

Services	Standard	Advanced	Premier	Platinum
Be tuned, Product upgrade plan. Learn more	✔ Basic	✔ Basic	✔ Signature	✔ Signature
24x7 ON-CALL Support, licenced by app-user	❌	✔	✔	✔
Preferred access to new releases	❌	❌	✔	✔
Case escalation Learn more.	❌	❌	✔	✔
Legacy support Learn more.	❌	❌	✔	✔
Proactive business monitoring Learn more.	❌	❌	❌	✔