Pricing

Customer Support Model - Pricing

Standard
Advanced
Premier
Platinum

Support for

SaaS Products

Included in all licences

for all Syntphony customers

15% of net monthly licences fees

30% of net monthly licences fees

Add our most personalized expertise and services.

Contact your Account Exec

Support for On-Premise Products

Included in all licences

for all Syntphony customers

5% of net monthly licences fees

10% of net monthly licences fees

Add our most personalized expertise and services.

Contact your Account Exec

Additional Services

For all Customer support plans

  • On-call support, licence by app-user: 8€ monthly per app-user

  • Legacy support: additional 20% fee per licence

Monthly fees Support plans are calculated based on licences charges (before any discounts are applied).

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