Pricing

Customer Support Model - Pricing

	Standard	Advanced	Premier	Platinum
Support for SaaS Products	Included in all licences for all Syntphony customers	15% of net monthly licences fees	30% of net monthly licences fees	Add our most personalized expertise and services. Contact your Account Exec
Support for On-Premise Products	Included in all licences for all Syntphony customers	5% of net monthly licences fees	10% of net monthly licences fees	Add our most personalized expertise and services. Contact your Account Exec

Additional Services

For all Customer support plans

• On-call support, licence by app-user: 8€ monthly per app-user

• Legacy support: additional 20% fee per licence

Monthly fees Support plans are calculated based on licences charges (before any discounts are applied).