Support Limitations

• For any software, hardware or other elements of the Customer environment not provided by NTT DATA.

• If Customer or a third party has altered or modified any portion of the Software.

• If Customer has not used the Software in accordance with Documentation or instructions provided by NTT DATA, including failure to follow implementation procedures.

• If the Customer is running a version of the Software that has passed its end-of-support or end-of-life date, or for Beta Offerings.