> For the complete documentation index, see [llms.txt](https://trustcenter.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services/product-upgrade-plan.md).

# Product Upgrade Plan

### Be Tuned  <a href="#be_tuned" id="be_tuned"></a>

Products evolve in time: new security updates, features and benefits. Do not miss last updates for your products with Be tuned. We offer two plans designed to stay up to date:

* **Basic**: Basic plan is included for all Syntphony customers. You may be informed about products release reports and will be able to check the process to update your product at your own pace.
* **Signature**: PREMIER and PLATINUM tiers include Signature plan for Be tuned. Enjoy the benefits of the basic plan and providing proactively you with upcoming EOS/EOL dates that applies to you, and how to plan for those with time.

[*Back*](/trust-center/support-model/customer-support-policy/value-added-services.md)


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