> For the complete documentation index, see [llms.txt](https://trustcenter.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales/conformity.md).

# Conformity

**Syntphony Sales** adheres to the highest industry standards for security, IT operations, and data protection, ensuring reliability and compliance. In addition to the general certifications for our syntphony products, this asset meets the following certifications:

* **ISO 20000** – This certification ensures that our **Team Operations 24x7** follow best practices in IT service management, guaranteeing efficient and high-quality service delivery.
* **ISAE 3402 (SOC1 & SOC2) Report** – This certification validates our **IT security checks**, confirming that Syntphony Sales maintains strong internal controls over financial reporting (SOC 1) and effectively safeguards data security, availability, and confidentiality (SOC 2).
* **PCI-DSS Level 1** – As a **service provider**, Syntphony Sales complies with the highest level of the **Payment Card Industry Data Security Standard (PCI-DSS)**, enabling the secure development of applications and services for processing credit card transactions with absolute security.
* **Spanish National Security Scheme (ENS)** certification, ensuring the protection of citizen data in electronic procedures. Backed by the ENS, it demonstrates absolute commitment to privacy and user confidence in secure and efficient electronic processes.

<figure><img src="/files/VoGnHtpTZ2xqFnQK1UVk" alt="" width="188"><figcaption><p>ENS Certification</p></figcaption></figure>


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