> For the complete documentation index, see [llms.txt](https://trustcenter.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments/conformity.md).

# Conformity

**Syntphony Payments** is designed to provide a secure, reliable, and compliant payment processing experience, meeting the highest industry standards. Our product is certified with:

* **ISO 20000** – Ensuring our **24x7 Team Operations** follow best practices in IT service management, guaranteeing high availability and efficiency.
* **ISAE 3402 (SOC1 & SOC2) Report** – Validating our **IT security checks**, ensuring compliance with financial reporting controls (SOC 1) and robust security, availability, and confidentiality measures (SOC 2).
* **PCI-DSS Level 1** – The highest level of compliance for **Payment Card Industry Data Security Standards (PCI-DSS)**, allowing the secure processing of credit card transactions with maximum protection.
* **Spanish National Security Scheme (ENS)** certification, ensuring the protection of citizen data in electronic procedures. Backed by the ENS, it demonstrates absolute commitment to privacy and user confidence in secure and efficient electronic processes.

<figure><img src="/files/VoGnHtpTZ2xqFnQK1UVk" alt="" width="188"><figcaption><p>ENS Certification</p></figcaption></figure>

By achieving these certifications, Syntphony Payments ensures a secure, compliant, and seamless financial transaction environment.


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