# Subprocessors

NTT DATA may engage carefully selected subprocessors that support the delivery, maintenance, or operation of this product and its related services.

### Intelligent Automation

<table><thead><tr><th>Subcontractors</th><th>Subcontracted services</th><th width="141">Location</th><th>Guarantees</th></tr></thead><tbody><tr><td><strong>NTT DATA SPAIN CENTERS, SLU</strong></td><td>Ticketing services for resolving or forwarding incidents. Support, maintenance and testing</td><td>Spain</td><td>DPA</td></tr><tr><td><strong>MICROSOFT IRELAND OPERATIONS Ltd.</strong></td><td>Hosting and cloud storage services.</td><td>Ireland</td><td><a href="https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA?lang=1">Terms and conditions</a></td></tr><tr><td><strong>NTT DATA SPAIN BPO, S.L.U.</strong></td><td>Local and Global Service Desk</td><td>Spain</td><td>DPA</td></tr><tr><td><strong>NTT DATA Spain BPO, S.L.U. Sucursal del Perú</strong></td><td>Global Service Desk</td><td>Peru</td><td>DPA SCC</td></tr><tr><td><strong>NTT DATA MOROCCO CENTERS, S.A.R.L.</strong></td><td>Global Service Desk</td><td>Morocco</td><td>DPA SCC</td></tr><tr><td><strong>NTT DATA COLOMBIA, S.A.S.</strong></td><td>Global Service Desk</td><td>Colombia</td><td>DPA SCC</td></tr><tr><td><strong>ENREACH COMMUNICATIONS S.L</strong></td><td>Phone Service Desk</td><td>Spain</td><td>DPA</td></tr><tr><td><strong>NTT MANAGED SERVICES INDIA PRIVATE LIMITED</strong></td><td> Cloud operations</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr><tr><td><strong>GOOGLE CLOUD EMEA Ltd.</strong></td><td>Cloud Hosting</td><td>Ireland</td><td><a href="https://cloud.google.com/terms/data-processing-addendum
">Terms and Condition.</a></td></tr><tr><td><strong>NTT DATA INFORMATION PROCESSING SERVICES PRIVATE LIMITED</strong></td><td>Global Service Desk</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr></tbody></table>

### Process Management&#x20;

<table><thead><tr><th>Subcontractors</th><th>Subcontracted services</th><th width="162">Location</th><th>Guarantees</th></tr></thead><tbody><tr><td><strong>NTT DATA SPAIN CENTERS, SLU</strong></td><td>Support services</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA SPAIN BPO, S.L.U.</strong></td><td>Local and Global Service Desk</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA SPAIN BPO, S.L.U. SUCURSAL DEL PERÚ</strong></td><td>Global Service Desk</td><td>Peru</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>NTT DATA MOROCCO CENTERS, S.A.R.L.</strong></td><td>Global Service Desk</td><td>Morocco</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>NTT DATA COLOMBIA, S.A.S.</strong></td><td>Global Service Desk</td><td>Colombia</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>MICROSOFT IRELAND OPERATIONS LIMITED</strong></td><td>Hosting and cloud storage services.</td><td>Ireland</td><td><a href="https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA?lang=1">Terms and conditions</a></td></tr><tr><td><strong>ENREACH COMMUNICATIONS S.L</strong></td><td>Phone Service Desk</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA Information Processing Services Private Limited</strong></td><td>Global Service Desk</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr><tr><td><strong>GOOGLE CLOUD EMEA Ltd.</strong></td><td>Cloud Hosting</td><td>Ireland</td><td><a href="https://cloud.google.com/terms/data-processing-addendum
">Terms and Condition.</a></td></tr><tr><td><strong>NTT MANAGED SERVICES INDIA PRIVATE LIMITED</strong></td><td>Cloud Operation</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr></tbody></table>

### Intelligent Document Processing

<table><thead><tr><th>Subcontractors</th><th>Subcontracted services</th><th width="157">Location</th><th>Guarantees</th></tr></thead><tbody><tr><td><strong>NTT DATA SPAIN CENTERS, SLU</strong> </td><td>Ticketing services for resolving or forwarding incidents. Support, maintenance and testing</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA SPAIN BPO, S.L.U.</strong> </td><td>Local and Global Service Desk</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA SPAIN BPO, S.L.U. SUCURSAL DEL PERU</strong></td><td>Global Service Desk</td><td>PERU</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>NTT DATA MOROCCO CENTERS, S.A.R.L.</strong> </td><td>Global Service Desk</td><td>Morocco</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>NTT DATA COLOMBIA, S.A.S.</strong> </td><td>Global Service Desk</td><td>Colombia</td><td>Standard Contractual Clauses. Module 3: Processor to Processor</td></tr><tr><td><strong>MICROSOFT IRELAND OPERATIONS LIMITED</strong></td><td>Hosting and cloud storage services. Azure OpenAI, Cognitive search, Computer vision, Speech Service, Document intelligence.</td><td>Ireland</td><td><a href="https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA?lang=1">Terms and conditions</a></td></tr><tr><td><strong>AMAZON WEB SERVICES EMEA</strong></td><td>Other services: Textract, Bedrock, Transcribe</td><td>Ireland</td><td><a href="https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf">Terms and conditions</a></td></tr><tr><td><strong>ENREACH COMMUNICATIONS S.L</strong> </td><td>Phone Service Desk</td><td>Spain</td><td>Data Processing Agreement</td></tr><tr><td><strong>NTT DATA Information Processing Services Private Limited</strong></td><td>Global Service Desk</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr><tr><td><strong>NTT MANAGED SERVICES INDIA PRIVATE LIMITED</strong></td><td>Cloud Operation</td><td>India</td><td>EU Standard Contractual Clauses (Module 3 – Processor to Processor)</td></tr><tr><td><strong>GOOGLE CLOUD EMEA Ltd.</strong></td><td>Cloud Hosting</td><td>Ireland</td><td><a href="https://cloud.google.com/terms/data-processing-addendum
">Terms and Condition.</a></td></tr></tbody></table>


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