Subprocessors

NTT DATA may engage carefully selected subprocessors that support the delivery, maintenance, or operation of this product and its related services.

Subprocessor
Service Provided
Location
Guarantees

NTT DATA Spain Centers, S.L.U.

Ticketing services for incident resolution and escalation

Spain

Data Processing Agreement

NTT DATA Spain BPO, S.L.U.

Local & Global Service Desk

Spain

Data Processing Agreement

NTT DATA Spain Infrastructures Engineering, S.L.U.

Infrastructure governance and management

Spain

Data Processing Agreement

NTT DATA Spain Infrastructures Operations, S.L.U.

Infrastructure operations and support

Spain

Data Processing Agreement

NTT DATA Colombia, S.A.S.

Global Service Desk

Colombia

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

NTT DATA Brasil Consultoria de Negócios e Tecnologia da Informação Ltda.

Analysis and resolution of Severity 1 tickets

Brazil

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

NTT DATA Chile, S.A.

Client assistance services

Chile

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

NTT DATA Spain BPO – Peru Branch

Global Service Desk

Peru

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

NTT DATA Morocco Centers, S.A.R.L.

Global Service Desk

Morocco

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

Meta Platforms, Inc.

Messaging services (WhatsApp)

United States

Data Processing Agreement – Adequacy Decision

Google Cloud EMEA Ltd.

Cloud hosting, storage, and AI services

Ireland

Terms & Conditions

Microsoft Azure

Cognitive and voice services, cloud hosting, and AI services

Netherlands

Terms & Conditions

Enreach Communications, S.L.

Telephone Service Desk

Spain

Data Processing Agreement

NTT DATA Information Processing Services Private Limited

Global Service Desk

India

EU Standard Contractual Clauses (Module 3 – Processor to Processor)

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