# Syntphony Trust Center ## TRUST CENTER - [Trust Center Syntphony](https://trustcenter.syntphony.com/trust-center/trust-center-syntphony.md) - [Security](https://trustcenter.syntphony.com/trust-center/security.md) - [Security Organizational Model](https://trustcenter.syntphony.com/trust-center/security/security-organizational-model.md) - [Security Governance Approach](https://trustcenter.syntphony.com/trust-center/security/security-governance-approach.md) - [Security Risk Management](https://trustcenter.syntphony.com/trust-center/security/security-risk-management.md) - [People Security](https://trustcenter.syntphony.com/trust-center/security/people-security.md) - [Identity and Access Management](https://trustcenter.syntphony.com/trust-center/security/identity-and-access-management.md) - [Secure Software Development](https://trustcenter.syntphony.com/trust-center/security/secure-software-development.md) - [Acceptable User of Assets](https://trustcenter.syntphony.com/trust-center/security/acceptable-user-of-assets.md) - [Security Operations & Security Incident Management](https://trustcenter.syntphony.com/trust-center/security/security-operations-and-security-incident-management.md) - [Security in IT Operations](https://trustcenter.syntphony.com/trust-center/security/security-in-it-operations.md) - [Physical Security](https://trustcenter.syntphony.com/trust-center/security/physical-security.md) - [Suppliers Security Management](https://trustcenter.syntphony.com/trust-center/security/suppliers-security-management.md) - [Compliance](https://trustcenter.syntphony.com/trust-center/compliance.md): Certifications and Standards - [Data Governance & Sovereignty](https://trustcenter.syntphony.com/trust-center/data-governance-and-sovereignty.md) - [Global Assets AI Responsibility Model](https://trustcenter.syntphony.com/trust-center/global-assets-ai-responsibility-model.md) - [Business Continuity](https://trustcenter.syntphony.com/trust-center/business-continuity.md) - [Business Continuity Approach](https://trustcenter.syntphony.com/trust-center/business-continuity/business-continuity-approach.md) - [Support Model](https://trustcenter.syntphony.com/trust-center/support-model.md) - [Customer Support Policy](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy.md) - [Support Plans](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/support-plans.md) - [Support Case Severity](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/support-plans/support-case-severity.md) - [Support Limitations](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/support-plans/support-limitations.md) - [Technical Account Manager](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/support-plans/technical-account-manager.md) - [Value Added Services](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services.md) - [Product Upgrade Plan](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services/product-upgrade-plan.md) - [Case Escalation](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services/case-escalation.md) - [Lifecycle Policy And Legacy Support](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services/lifecycle-policy-and-legacy-support.md) - [Proactive Business Monitoring](https://trustcenter.syntphony.com/trust-center/support-model/customer-support-policy/value-added-services/proactive-business-monitoring.md) - [Service Level Agreements](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements.md) - [Definitions](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements/definitions.md) - [Customer Obligations](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements/customer-obligations.md) - [Service Credits](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements/service-credits.md) - [Maximum Financial Credit](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements/service-credits/maximum-financial-credit.md) - [Exclusions](https://trustcenter.syntphony.com/trust-center/support-model/service-level-agreements/exclusions.md) - [Pricing](https://trustcenter.syntphony.com/trust-center/support-model/pricing.md) - [Subprocessors](https://trustcenter.syntphony.com/trust-center/support-model/subprocessors.md) - [Syntphony AI](https://trustcenter.syntphony.com/products/syntphony-ai.md): Product Introduction - [Conversational AI Agents](https://trustcenter.syntphony.com/products/syntphony-ai/conversational-ai-agents.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-ai/conversational-ai-agents/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-ai/conversational-ai-agents/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-ai/conversational-ai-agents/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-ai/conversational-ai-agents/conformity.md): Certifications - [Data Management](https://trustcenter.syntphony.com/products/syntphony-ai/data-management.md): Component Introduction - [AI Factory](https://trustcenter.syntphony.com/products/syntphony-ai/ai-factory.md): Component Introduction - [Knowledge Search](https://trustcenter.syntphony.com/products/syntphony-ai/knowledge-search.md): Component Intoduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-ai/knowledge-search/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-ai/knowledge-search/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-ai/knowledge-search/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-ai/knowledge-search/conformity.md): Certifications - [Syntphony Autonomous Supply Chain](https://trustcenter.syntphony.com/products/syntphony-autonomous-supply-chain.md): Product Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-autonomous-supply-chain/privacy.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-autonomous-supply-chain/infrastructure.md) - [Syntphony Beyond Net Zero](https://trustcenter.syntphony.com/products/syntphony-beyond-net-zero.md): Product Introduction - [Carbon Calculator](https://trustcenter.syntphony.com/products/syntphony-beyond-net-zero/carbon-calculator.md): Component Introduction - [Environmental Markets](https://trustcenter.syntphony.com/products/syntphony-beyond-net-zero/environmental-markets.md): Component Introduction - [Natural Capital](https://trustcenter.syntphony.com/products/syntphony-beyond-net-zero/natural-capital.md): Component Introduction - [Syntphony Business Transformation](https://trustcenter.syntphony.com/products/syntphony-business-transformation.md): Product Introduction - [Employee Communications](https://trustcenter.syntphony.com/products/syntphony-business-transformation/employee-communications.md): Component Introduction - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-business-transformation/employee-communications/subprocessors.md) - [Privacy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/employee-communications/privacy.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-business-transformation/employee-communications/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-business-transformation/employee-communications/conformity.md): Certifications - [Immersive Experiences](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/privacy/subprocessors.md) - [Meta Privacy Notice](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/privacy/meta-privacy-notice.md): NTT Data Privacy Notice - [Meta Privacy Notice - NAKA](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/privacy/meta-privacy-notice-naka.md): NTT Data Privacy Notice - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-business-transformation/immersive-experiences/conformity.md): Certifications - [Industry Cloud](https://trustcenter.syntphony.com/products/syntphony-business-transformation/industry-cloud.md): Component Introduction - [Intelligent Automation](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy.md) - [Data Encryption](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/data-encryption.md) - [Cloud Security](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/cloud-security.md) - [Data Loss Prevention (DLP)](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/cloud-security/data-loss-prevention-dlp.md) - [Cloud Resources Policy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/cloud-security/cloud-resources-policy.md): Request Management Policy - [Data Retention Policy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/data-retention-policy.md) - [Contract Termination Policy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/contract-termination-policy.md) - [Secure Data Deletion](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/secure-data-deletion.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/conformity.md): Certifications - [Security](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security.md): Secure Design - [Vulnerability Management](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security/vulnerability-management.md) - [Information Transfer Protocols](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security/information-transfer-protocols.md) - [Business Continuity Plan](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security/business-continuity-plan.md) - [User and Password Management Policy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security/user-and-password-management-policy.md) - [Authorization and Authentication](https://trustcenter.syntphony.com/products/syntphony-business-transformation/intelligent-automation/security/authorization-and-authentication.md) - [Learning Tech](https://trustcenter.syntphony.com/products/syntphony-business-transformation/learning-tech.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-business-transformation/learning-tech/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-business-transformation/learning-tech/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-business-transformation/learning-tech/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-business-transformation/learning-tech/conformity.md): Certifications - [Syntphony Commerce & Payments](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments.md) - [Payments](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/payments/conformity.md): Certifications - [Sales](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/sales/conformity.md): Certifications - [Loyalty](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/loyalty.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/loyalty/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/loyalty/privacy/subprocessors.md) - [Infraestructure](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/loyalty/infraestructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/loyalty/conformity.md): Certifications - [Perfect Store](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/perfect-store.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/perfect-store/privacy.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/perfect-store/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/perfect-store/conformity.md) - [Support Model](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/perfect-store/support-model.md) - [Pricing Management](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/pricing-management.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/pricing-management/privacy.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/pricing-management/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/pricing-management/conformity.md) - [Support Model](https://trustcenter.syntphony.com/products/syntphony-commerce-and-payments/pricing-management/support-model.md) - [Syntphony Compliance Management](https://trustcenter.syntphony.com/products/syntphony-compliance-management.md): Product Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-compliance-management/privacy.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-compliance-management/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-compliance-management/conformity.md): Certifications - [Support Model](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model.md): Service Level Agreements - [Customer Obligations](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/customer-obligations.md) - [SLA Subscriptions](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions.md) - [Services](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/services.md) - [Incident](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/incident.md) - [Service Request & change Management](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/service-request-and-change-management.md) - [System availability](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/system-availability.md) - [Limitations](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/limitations.md) - [Definitions](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/definitions.md) - [Overarching services](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/overarching-services.md) - [Sandbox workspace](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/sla-subscriptions/sandbox-workspace.md) - [Business Continuity](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/business-continuity.md) - [Security](https://trustcenter.syntphony.com/products/syntphony-compliance-management/support-model/security.md) - [Syntphony Connected Healthcare](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare.md): Product Introduction - [Virtual Care](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care.md): Component introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/privacy.md) - [Manages Privacy - SaaS](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/privacy/manages-privacy-saas.md) - [Manages Privacy - On Premise](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/privacy/manages-privacy-on-premise.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/virtual-care/conformity.md): Certifications - [Digital Health Builder](https://trustcenter.syntphony.com/products/syntphony-connected-healthcare/digital-health-builder.md): Component Introduction - [Syntphony Insurance Cloud Migration](https://trustcenter.syntphony.com/products/syntphony-insurance-cloud-migration.md): Product Introduction - [Syntphony Open Telecom Networks](https://trustcenter.syntphony.com/products/syntphony-open-telecom-networks.md): Product Introduction - [Syntphony Power Trading](https://trustcenter.syntphony.com/products/syntphony-power-trading.md): Product Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-power-trading/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-power-trading/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-power-trading/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-power-trading/conformity.md): Certifications - [Syntphony Smart Sustainability](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability.md): Product Introduction - [EV Charging](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/ev-charging.md): Component Introduction - [Mobility Management](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/mobility-management.md): Component Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/mobility-management/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/mobility-management/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/mobility-management/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/mobility-management/conformity.md): Certifications - [Value Chain Traceability](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/value-chain-traceability.md): Component Introduction - [Water Management](https://trustcenter.syntphony.com/products/syntphony-smart-sustainability/water-management.md): Component Introduction - [Syntphony Stations](https://trustcenter.syntphony.com/products/syntphony-stations.md): Product Introduction - [Privacy](https://trustcenter.syntphony.com/products/syntphony-stations/privacy.md) - [Subprocessors](https://trustcenter.syntphony.com/products/syntphony-stations/privacy/subprocessors.md) - [Infrastructure](https://trustcenter.syntphony.com/products/syntphony-stations/infrastructure.md) - [Conformity](https://trustcenter.syntphony.com/products/syntphony-stations/conformity.md): Certifications --- # Agent Instructions This documentation is published with GitBook. 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